1. Introduction
At 7Dhatus Ayurveda & Wellness ("we," "our," or "us"), we honor the sacred trust you place in us when sharing your personal information. This Privacy Policy details how we collect, use, store, and safeguard your data when you visit our website, purchase our Ayurvedic botanicals, book wellness consultations, or interact with our community.
2. Information We Collect
To provide personalized herbal rituals and fulfill your orders, we collect the following categories of information:
- Contact Details: Your full name, email address, mobile number, billing address, and shipping address provided during checkout or account registration.
- Account Credentials: Your username, mobile number, and encrypted password when you register for a 7Dhatus account.
- Transactional Data: Products ordered, payment confirmations, and delivery statuses. (Note: We do not directly store credit card numbers on our servers; payments are processed securely through certified payment gateways.)
- Consultation & Review Details: Health goals, questionnaire responses, inquiries, and customer reviews voluntarily submitted for personalized consultations.
- Technical & Usage Data: IP addresses, browser types, device identifiers, and browsing patterns collected via cookies to enhance page performance.
3. How We Use Your Information
We utilize the collected information strictly for legitimate wellness and business purposes:
- Processing, preparing, and delivering your orders and ritual packages.
- Managing your account, order tracking, and favorite product collections.
- Arranging and conducting one-on-one Ayurvedic health consultations.
- Sending important order confirmations, policy updates, and customer support messages.
- Sharing optional educational articles, Dinacharya advice, and seasonal promotions (which you may opt out of at any time).
Any personal lifestyle notes or health details shared during one-to-one Ayurvedic consultations are held in strict confidence and are never leased, sold, or shared with third-party advertisers.
4. Information Sharing & Third Parties
We do not sell or monetize your personal information. We only share data with essential service providers bound by strict confidentiality:
- Logistics & Courier Partners: Shipping providers to transport and deliver orders to your doorstep.
- Payment Gateways: PCI-compliant financial processors to verify transactions securely.
- Legal Obligations: Regulatory or government authorities if required by law or to defend against fraud.
5. Cookies & Local Storage
Our website uses browser cookies and localStorage (such as 7dhatus_cart) to remember the products in your shopping bag across visits, preserve your login session, and analyze aggregated traffic.
6. Data Security & Retention
We employ administrative, physical, and industry-standard SSL encryption safeguards to protect against unauthorized access, alteration, or disclosure. We retain personal records only as long as necessary to fulfill orders, settle accounts, and comply with statutory retention laws.
7. Your Rights
Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request corrections, or request account closure and deletion. To exercise these rights, please contact our support team at info@7dhatus.com.
8. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please get in touch:
- Email: info@7dhatus.com
- Phone: 781-762-4239
- Address: 16 Delapa Circle, Walpole, Massachusetts 02071